On How to Win Friends and Influence People
I currently finished reading a book written by Dale Carnegie entitled “How to Win Friends and Influence People.” As a teacher, leader, and team-builder, the book has been helpful to me in so many ways in the field of human relations.
In the book, Carnegie has presented fundamental techniques in handling people. I may not have applied all of them always, but when I did, they are proven accurate and impeccable. So I took the opportunity to write the gist of D. Carnegie’s principles.
Fundamental Techniques in Handling People
- Don’t criticize, condemn or complain.
- Give honest and sincere appreciation.
- Arouse in the other person an eager want.
Six Ways to Make People Like You
- Become genuinely interested in other people.
- Remember that a person’s name is to that person the sweetest and most important sound in any language.
- Be a good listener. Encourage others to talk about themselves.
- Talk in terms of the other person’s interests.
- Make the other person feel important – and do it sincerely.
Win People to Your Way of Thinking
- The only way to get the best of an argument is to avoid it.
- Show respect for the other person’s opinions. Never say, “You’re wrong.”
- If you are wrong, admit it quickly and emphatically.
- Begin in a friendly way.
- Get the other person saying “yes, yes” immediately.
- Let the other person do a great deal of the talking.
- Let the other person feel that the idea is his or hers.
- Try honestly to see things from the other person’s point of view.
- Be sympathetic with the other person’s ideas and desires.
- Appeal to the nobler motives.
- Dramatize your ideas.
- Throw down a challenge.
Folks, “it is our ability to deal with people (Schwab)” that makes us successful. Quoting Charles Schwab and many other prominent personalities, Dale Carnegie reiterates the importance of “putting genuine interest” as well as being “hearty in approbation and lavish in praise” toward others.
May we all learn from this book and win more friends and influence multitudes of people each day.